Find the most frequently asked questions by our customers. If you can not find the answer to your question, please contact our customer service.
ORDERS AND DELIVERY
Ordering on mistersteroids is very simple.
- First, browse the products in our store. Shop and “add to cart” products that interest you.
- When you want to order, go into your cart and click on “Checkout”.
- Then, during the order process, choose your payment method: Credit Cards, Bank transfer. Complete your order. (note: credit card payment method is not available for all countries.)
- We strongly advise you to pay by Bank Transfer, which is fast and reliable, with low cost. We
- If you have any questions before, during or after your purchase, please contact or by online chat. If you want more information you can consult.
We want to attract your attention to the fact that mistersteroids.com will not be held responsible for seizures, breakage or loss of your package. A ” Delivery guaranteed ” option entitles you to have your order resent immediately and without justification (just the status of the carrier) of customs seizure or loss of the package. In case of breakage, a reshipping of damaged products will be carried out immediately. You must provide a photo of the broken item in its original packaging.
In case you paid for order insurance your delivery is guaranteed.
Yes, we ship worldwide; from Albania to Zimbabwe with a success rate of almost 98%. This means that we can ship to all European countries, Mexico, Russia, United States, United Kingdom, and Turkey … and many others. However we do not ship to Australia, Canada, New Zeland.
Anabolic steroids are controlled substances in many countries including the United States, Canada, France, the UK, Australia, Argentina and Brazil, while in other countries such as Thailand, they are freely available.
This is why most manufacturers are based in Thailand. By cons, your parcels are delivered from Europe where we have the bulk of our inventory.
Anywhere between 5-10 business days. The items are packaged and shipped within 5 business days upon receipt of payment. We are not responsible for delays after the products have left our facility. If a parcel is not showing up, please be patient, don’t assume automatically we are scammers. Mail delays occur from time to time and delivery might take a little longer. Above date is just an estimate, we can’t guarantee delivery time
If your order is not yet sent, it is possible to change quickly and easily by contacting customer service via online chat or email.
If your order is already sent it is obvious that we can not change it. It is very important to take into account that order cancellations are not accepted once the payment is received.
The order confirmation and the complete procedure to make payment is sent to your email address automatically and immediately after you submit your order.
Once payment is received, we process and ship your order within 1-5 days. The delivery time will depend on various factors such as the shipping method, the efficiency of the postal service of the country, customs clearance, international transit, etc … This explains why we can give an approximation based on our statistics and our previous experiences of about 5 days to Europe and 5-15 days to USA.
All our shipments have a tracking number and you can follow online all stages of delivery.
The products are packaged with extreme care and precaution, specifically to minimize shipment volume. Our name or anything else that implies the content of pharmaceutical packaging is never used in our shipments.
If the order is too large to be sent in a single parcel, the order will be divided into two or more packages on different days.